Published: April 21, 2026
Bartow, Fla. (April 21, 2026) — Polk HealthCare Plan offices will close on Tuesday, April 28, for staff training. During the office closure, case management services will not be available at 2135 Marshall Edwards Drive in Bartow nor at any outposted locations. Polk HealthCare Plan outreach events for April 28 have also been rescheduled.
Operations will resume at 8 a.m. on Wednesday, April 29.
Customers are welcome to contact customer service on that date by calling (863) 533-1111 and leaving a voicemail. Our staff will respond to each call as soon as possible.